Contact Us

The following links address the majority of client needs/questions for the U.S. depositories:

• To submit your metal movement request – log in to your account, here.
• Change of Information Form
• Trustee Certification of Powers
• Appointment Request – Audit/pick-up/drop off
• Appointment Request – Audit/pick-up/drop off (IRA only)
• Transaction Request Form
• Packing Slip (Incoming Shipment)

For more information, please use this link to access our frequently asked questions page.

If you have questions about IDS Canada, please contact: clientcare@idsofcanada.com

If you have additional questions, please contact IDS through the form below. (Questions with an asterisk are required.)
 

Still have questions?

Call the U.S. Headquarters at 888-322-6150

Call the Canadian Headquarters at 855-362-2431